Photograph of the building's lobby

Support

When you need it


The Concierge is available Monday to Sunday from 9:00am to 7:00pm, the Property Management office is open 8:00am to 5:00pm Monday to Friday and security is available 24/7.

Other questions


Contact the Management Office Monday to Friday between 8:00am and 5:00pm at 416-961-4998 or leave a message after hours.

Last Updated: March 14, 2019

What’s Happening Now

  • Visit Birks in their stunning new flagship store at the corner of Bay Street and Bloor Street!
  • Parkers Cleaners has temporarily relocated to the Concourse Level near the Holt Renfrew Centre tunnel, while their new store is under construction.

Reminders

  • Landscaping paver installation continues along Bloor Street and Balmuto Street.
  • Bay Street and Balmuto Street have new entrances/exits; please follow onsite signage.
  • The removal of the former Bay Street entrance/exit stairs continues; noise will be loud.
  • Exterior demolition along Balmuto Street and Bay Street south continues; noise will be loud.

Coming Soon

  • Keep on the lookout over the next few months for the grand openings of Over the Rainbow, Shoppers Drug Mart, Bonny and De Catarina Leather, and Pilot Coffee Roasters.
  • The north escalators will close in April for renovation; alternative paths with wayfinding will be provided to guide you through the Centre.

Read More

There are some restrictions on time. It is encouraged to book your move during the afternoon and evening hours during the weekday, and any time on a weekend. Height clearance for any moving truck is 12 feet 6 inches.

Call the concierge at 416-323-2575.

Small parcels can be picked up daily from the lobby desk after 1:00pm. Larger parcels can be picked up on the P1 loading dock. Call receiving at 416-923-7891.

Our partnership with AutoShare gives you easy, onsite 24/7 access to AutoShare vehicles without paying the usual membership fee. Cars are conveniently available on P1 near the North elevators.

To obtain a monthly spot, contact the Impark Parking Manager at 416-924-0566.

Fill out a “Request for Keys/Access Card” form available at the lobby desk.

Contact the Property Administrator at 416-961-4998.